Reference

Terms & Conditions For Your one89 Account

one89 Terms & Conditions explain how you open, use and protect your account, including wallet checks through DANA, OVO, GoPay and QRIS.

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one89 Terms & Conditions For Your one89 Account
HELP WITH TERMS

Get Clear Answers Before You Continue

A clear support path helps when a clause affects your account, wallet status or access to a game category.

Account questions Ask us about phone verification, login ownership, duplicate accounts or the details needed to…
Wallet status If a DANA, OVO, GoPay or QRIS status does not match your account record…
Policy requests Use our support route to ask for a current copy of the Terms &…
ACCOUNT SAFEGUARDS

How We Apply These Rules

The policy works alongside practical account controls rather than standing apart from them.

Account data

We use the account details you submit to create access, complete phone verification and connect your activity with the correct…

Cookies and sessions

Cookies can keep your sign-in session and page settings working as you move from a mobile browser to a desktop…

Login security

Keep your password and phone access private because activity under your login may be linked to your account.

Wallet matching

Payment records need to match the account details used for the transaction.

Record retention

Some account, support and payment records may be kept for the period described in the policy or required for operational…

Requesting changes

To request a correction to your name, phone number or other account detail, contact support from the registered route and…

Terms & Conditions Questions Answered

These questions address the points Indonesian account holders usually check before accepting the Terms & Conditions. We cover eligibility, account ownership, local wallet records, policy changes and requests about stored details. If your situation is not listed, contact us with your registered phone number and the clause or transaction that needs clarification.

You can read the current one89 Terms & Conditions on this page before opening an account or continuing to use the lobby. Check the page again after a policy notice because the latest published wording applies to future account activity where local law permits.

Account access depends on local law and the eligibility rules stated in the current Terms & Conditions. You must provide accurate account details and complete the phone verification step before access is enabled. Contact support if a local eligibility question is unclear.

Yes. The policy covers wallet and payment records connected with DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account steps. The account details and transaction reference may need to match before a wallet status is changed.

The Terms & Conditions explain how account ownership and duplicate account activity are handled. Use the account created with your own verified phone details, and contact support before creating another account. We may request clarification where ownership or wallet records do not match.

We publish the revised Terms & Conditions on the policy page and may show a notice when the change affects account use. Read the new wording before continuing. If a clause is unclear, send us the section name and we will explain the applicable account step.

Yes. Contact support through the account route and identify the detail you believe is incorrect, such as your phone number or name. We may confirm account ownership before making a change, and the policy explains how requests involving retained records are handled.

Do not continue with account use if you do not accept the current Terms & Conditions. Contact us with the clause causing concern, and we can clarify its meaning or explain the available account closure and data request path where local law permits.

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