Reference

one89 Privacy Policy For Your Account

Our Privacy Policy explains how we handle the details connected with your one89 account, including phone verification, DANA, OVO, GoPay and QRIS activity.

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CONTACT PATHS READY

Reach Us About Privacy Policy

A clear contact path helps you resolve a Privacy Policy question without guessing which account team to use.

Account request Ask us to correct account details after phone verification, or explain why a particular…
Wallet record For DANA, OVO, GoPay or QRIS questions, share the transaction reference and approximate time…
Cookie question If a device keeps a session or shows a policy preference you do not…
HANDLING YOUR DETAILS

How We Apply Privacy Policy

Privacy Policy controls are part of the account flow, not a separate promise hidden from your account page.

Account data

We collect details needed to create and maintain your account, including contact details and phone verification status.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity can create records such as amount, reference, status and time.

Device signals

When you open the lobby on a phone or desktop, we may process browser, operating system, language and security signals.

Cookie settings

Cookies can keep your session active and remember a policy choice.

Security checks

Before we disclose, correct or remove account data, we may compare your request with the account step and phone verification…

Retention requests

We keep personal data only while it supports the stated purpose or a legal obligation.

Privacy Policy Questions For one89

These Privacy Policy answers focus on the account and device situations you may meet before or after opening an account. They explain what to send us, how wallet records are handled and why access checks may appear. If your question is not covered, use the privacy contact path and we will assess it against the current policy and local law.

The Privacy Policy covers account creation, phone verification, sign-in activity, device signals, cookies, support requests and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It also explains retention, security checks and how to request access or changes.

Phone verification links an account request to the correct account holder and helps us protect sign-in access. We may use its status when handling a correction, disclosure or deletion request. Do not send your verification code, password or wallet PIN through a support message.

Yes. The Privacy Policy covers payment references and status details connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We may use a reference, time and status to trace your account request, while your wallet credentials remain private.

When you use a phone, tablet or desktop browser, we may process the browser type, operating system, language, session details and security signals. These details help us keep access working and identify unusual sign-in behaviour. The Privacy Policy explains the purpose and retention approach.

Use our privacy contact path and state whether you want access, correction, deletion or a retention explanation. Include the account phone detail or a transaction reference where relevant, but never include a password, verification code or wallet PIN. We may verify the account first.

We keep personal data for the period needed for the purpose described in the Privacy Policy or for a legal requirement. The period can differ between account, security and payment records. You can ask us to explain the retention basis for a particular detail.

Yes. Access to one89 and the handling of some requests depends on local law and is available where local law permits. If a legal or security restriction affects your request, we will explain the relevant reason through the privacy contact path.

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